Salesforce Administration
Salesforce Administration for Sales Cloud, Service Cloud & Financial Services Cloud
Certified, on-demand and fractional Salesforce admin help to keep your Salesforce running smoothly, securely and efficiently, without the overhead of a full-time hire.
Talk to a Salesforce admin See how pricing worksWho this is for
We support any business that runs Sales Cloud, Service Cloud or Financial Services Cloud and needs dependable, expert admin help for day-to-day support, process improvements and automation.
Clouds we support
Starting a new Salesforce project? See our Salesforce implementation.
New to Salesforce? See our key terms.
Fractional Salesforce admin
The expertise of a full-time admin, shared
A fractional admin is an experienced Salesforce admin who works with your team for a set number of hours each month, instead of full time. You get consistent, expert support scaled to your workload.
See how plans work- Right-sizedChoose the hours that fit your workload, and adjust as it changes.
- ContinuityWe get to know your Salesforce setup, your team and your priorities, so you aren’t re-explaining every request.
- No hiring overheadNo recruiting, benefits or coverage gaps.
- FlexibleAd-hoc help when you need it, or monthly plans with included hours.
What’s included
Ongoing administration
Ongoing support to keep your Salesforce running smoothly, securely, and efficiently.
Process optimization & automation
We streamline workflows and automate manual tasks to improve efficiency, reduce errors, and save your team time.
Reports & dashboards
We build and maintain reports and dashboards that give your team clear, reliable visibility into the numbers that matter.
Users & access
We set up users and control who can see and change what, so the right people see the right data.
How it works
Intro call
We learn how your team uses Salesforce, what is open right now, and what matters most to you.
Plan & prioritize
We agree on scope and next steps, and work with your team to prioritize the work.
Ongoing support
We stay on for administration, support requests, small enhancements and automation work as your needs change.
Who you’ll work with
Common questions
What does on-demand Salesforce admin support cover?
Ongoing administration to keep your Salesforce running smoothly, securely and efficiently, plus smoother workflows and automation to reduce manual work. We also build and maintain reports and dashboards, and manage who can see and change what.
Do you support other Salesforce clouds?
We are expanding our coverage. Today our focus is Sales Cloud, Service Cloud and Financial Services Cloud. If you use another Salesforce cloud, contact us to ask.
What is a fractional Salesforce admin?
A fractional admin is an experienced Salesforce admin who supports your team for a set number of hours each month rather than full time. You get the expertise and continuity of a dedicated admin, sized to your workload, and you can adjust the hours as your needs change.
How is this different from hiring a full-time admin?
A full-time hire means recruiting, salary and benefits, and a gap in coverage whenever they are out. With on-demand support you get a certified admin when you need one, and you can scale the amount of help up or down with your workload. Pricing is confirmed on an intro call.
How do you keep changes to our Salesforce safe?
We build and test changes in a sandbox first. A sandbox is a safe practice copy of your system, so nothing reaches your live system until it has been tested. You can read more on our Promise page.
How do we get started?
Contact us for an intro call. We learn how your team uses Salesforce and what is slowing it down, then confirm scope and next steps before work begins.
Who do we contact for an urgent issue?
How quickly we respond depends on your service plan. We go over this with you, along with how to reach us for urgent issues, on the intro call.
Free Salesforce cleanup checklist
Not ready to talk? Get the free Salesforce cleanup checklist first.
Prefer to talk? Call (208) 595-7422 or email Info@EliteAdminService.com.
Ready to get more from Salesforce?
Tell us what you’re working with and we’ll follow up with next steps.